Troubleshooting

No Data Showing Up

1. Verify your API key is correct

2. Run the test command for your SDK

3. Check if OutboundIQ is enabled in config

4. Look for errors in your application logs

Test Commands

Laravel:

php artisan outboundiq:test

Symfony:

php bin/console outboundiq:test

JavaScript:

npx outboundiq-test

Enable Debug Mode

PHP (.env):

OUTBOUNDIQ_DEBUG=true

JavaScript:

initExpress({ 
  apiKey: '...', 
  debug: true 
});

Common Issues

JavaScript: Calls not tracked

Make sure you call register() or initExpress() at the very TOP of your entry file, before any other imports that make HTTP calls.

Next.js: API routes not tracked

Use trackFetch() in API routes. The instrumentation.ts approach works best for Server Components.

Troubleshooting | OutboundIQ Docs